If you are having problems, please consult the “Troubleshooting” section of this read me file before contacting Technical Support. If you can access the world wide web, please point your browser to:
<http://www.simplisticmp3.com>
This is a technical support index for all of Simplistic products and links to all of the current Technical Support FAQs.
If you encounter further problems, please consult Simplistic through one of the convenient options below. Please note that we receive many e-mails every day and can deal with your inquiry more efficiently if you know the following information:
• The model and manufacturer of your computer
• How much RAM your computer has, and if/what kind of Virtual Memory is enabled
• The version of Mac OS you are running
• The model and manufacturer of any third party video cards you may have
All of this information can be found by running the "Apple System Profiler" found on the Apple menu.
On-Line Support
Simplistic provides upcoming news, updates, product demos, technical support and more on the following on-line services for modem users.
World Wide Web
Simplistic Solutions maintains a web site at address <http://simplistic.hypermart.net/>. The Web site is Simplistic clearinghouse for all publicly available information. If you want to know about our future programs, release dates, system requirements, etc, please check the web site first. If you have a specific question not related to release dates that is not answered on the site, feel free to contact Simplistic.
E-Mail
The e-mail address for Technical Support is:
simplisticsol@yahoo.com
E-Mail is answered from 3 P.M. to 9 P.M. Pacific Standard Time, Monday through Friday, holidays excluded. Please allow 1-2 working days for your answer, though we do try to answer all e-mail within 24 working hours.
BECAUSE THE PROGRAM(S) IS(ARE) LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM(S), TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM(S) "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM(S) IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM(S) (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.